TELL ME UK · GUIDES AND STORIES

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Questions: Money and shoppingAcross the UK2 min

Getting a refund for an unused prepaid treatment course

Find the receipt, contract, course description, expiry date and cancellation terms applicable when you paid. Record how many sessions were purchased and how many were actually provided. Also establish where the contract was made: at the…

Questions: HealthLondon1 min

How to arrange private blood tests in London

Private blood tests can be arranged through a private GP, specialist or self-pay laboratory service. Establish the question being investigated and who will interpret the result. Buying a panel does not replace consultation for new or…

Questions: HealthAcross the UK1 min

Can an NHS GP continue medication prescribed privately?

You can discuss a private prescription with your NHS GP, but this is not an automatic prescription-conversion service. The clinician issuing a prescription accepts clinical responsibility and must assess safety, indications and applicable…

Questions: Education and languagesAcross the UK1 min

Finding English for work and your profession

Workplace English can mean emails, meetings, telephone calls, customer service or a professional examination. List three situations where language is a barrier and a concrete outcome, such as explaining a delay, asking for clarification or…